FAQ‘s

We’ve gathered some of most frequently asked questions.

By all means, if we haven’t answered something you are wondering, please get in touch.

  • We recommend a review every 12 months and this will usually involve replacing the top cover $95. The orthoses themselves should last 3-4 years though this can be shorter or longer depending on what you do in them, your weight, what type of footwear they are in etc.

  • You do not need a referral from your GP to come and see us.

  • We have HICAPS and most health fund rebates are able to be claimed at your appointment.

  • It is helpful if you wear shorts, or tights, to your appointment. Exacerbating footwear or regularly worn footwear can be be helpful particularly runners and football boots, spikes etc.

  • We do accept EPC referrals from your GP. You will be charged the full consultation fee and the EPC rebate is put back onto your card.

  • An initial consultation goes for 1 hour. With Monique. Annelise or Georgia this includes 2 claimable Health Fund (HF) codes. HF code 004 (Initial assessment) which is $151.25, and HF code 118 (Biomechanical assessment) $118.25. The total cost for your initial 1 hour consultation is $269.50.

    Ryan’s fees are slightly higher at $154 for the 004 and $118.50 for the 118

    Total $272.50

    If you are prescribed custom foot orthoses there is a casting fee of $95 HF code 303.

    Custom foot orthoses are $650 for the pair and $550 for any subsequent pair.

    Pre fabricated orthoses range from $130 to $250.

    Follow up appointments are 30 minutes. The HF code is 014, and costs are $134.20 for Monique, Annelise and Georgia, and $147.95 for Ryan.